Ron, when we were there, we tried to get the upper levels. NO WAY! We went from the bottom to the top, and lo and behold...the owner walked up to talk to Daryl. (Daryl was being NICE, he just kept asking for managers, and higher managers.) Well, Daryl was asked to leave the casino...he said "ok, I was just leaving anyway". Some of the Colorado casinos can be that way, and some are so friendly. Bronco Billy's are SWEETHEARTS!!!!!! Pat