YES THAT'S WHY I GOT 2 TO SELL.. THE CARD CLUB LADIES WERE OVER "70" AT LEAST AND HAD NEVER RUN A PUTER BEFORE... I GOT THERE AT 6:00 P.M. SHARP AND WAS 2 ND IN LINE.. THERE WERE 3 PEOPLE AT THE COUNTER AND IT TOOK ME AND MARY ANN 20 MIN. TO GET UP TO THE COUNTER... THEN SHE SPELLED MY NAME WRONG,,, WENT BACK AND I WAS 2 ND IN LINE AGAIN,, AGAIN 20 MIN.. WHAT A BUMMER... THEN AT 8:00 P.M. WHEN THE OPENED UP THE DOORS IT GOT UGLY FAST... THERE WERE 2 LINES,, ONE FOR 3 WINDOWS AND ONE FOR ONE WINDOW,, LIKE OUT AT THE CANNERY WEST,, THE ONE LINE IS FOR THE "SPECIAL" PEOPLE,, BUT THEY HAVE NONE YET... AND WHEN WE LEFT AT 9:30 WE HAD TO REALLY FIGHT TO GET TO THE DOOR THERE WERE SO MANY PEOPLE,,, NO CROWD CONTROL AT ALL,, THEY NEVER STOPPED PEOPLE FROM COMING IN.. IT WAS A ZOO,,, AND THE MACHINES WERE ALL-FUL TIGHT,, NOT A GOOD GRAND OPENING... AND THERE WERE NO GRAND OPENING CHIP'S,,, SKIP