I have Been coming to you Facility For Quiet some time now, and your Gaming Is Steadly going down hill, Machines Broken, No Help when Needed,Wait sometimes 45 min when you are not crowed. Getting a Check cashed No help there Either, Have to wait so long it is time to go home by the time I get thru your line. The money I have spent far outweights any winnings, Employees are Leaving your Establishment, I will be hard Pressed to come back to your Place.I wonder if you actually hear what your customers are telling you.